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Understand common reasons why communication can break down with our Essential Skills Learning Path.

Being a great communicator

This Learning Path is designed to help all workers on farms to recognise and understand typical communication issues and improve their own skills.

Active listening is a skill which can greatly help workers to improve their communication abilities.

Aims

This Learning Path aims to:

Understand the communication process and describe some of the more common reasons why communication can break down
Describe the characteristics of a great communicator and why communication skills matter to your professional success
Define three types of communication and how they can be used most effectively
Understand the importance of active listening skills and the listening process
Understand different communication mediums and the strengths and weaknesses of four common mediums
Describe five of the most common communication barriers and explain how to avoid or overcome them

Overview

It's rare to see a job description without these words: 'Must have excellent communication skills.' But have you ever found yourself wondering what that means or how to demonstrate you’re a good communicator?

In this module, you’ll learn about the communication process, the traits of a great communicator, how to use three types of communication effectively, the importance of active listening, how to choose the right delivery method for your message, and how to remove barriers to having it understood.

The module is aimed at 'operator' level. However, some supervisors and managers may also find this module beneficial.