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Aims
This free online course will help you:
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Understand and describe the common reasons why communcation can break down
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Recognise the characteristics of a great communicator and the importance of communication skills to success
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Understand the importance of active listening skills and the listening process
Overview

Have you ever found yourself wondering what that means or how to demonstrate you’re a good communicator?
This free short coursecovers the communication process, the traits of a great communicator, how to use three types of communication effectively, the importance of active listening, how to choose the right way to deliver a message, and how to remove barriers to having it understood.
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