An employees' guide to resolving conflict

This online training course guides you on working through conflict with colleagues effectively to achieve positive outcomes.

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Two farm workers take some time to talk over an issue they'd previously experienced and look to find a positive outcome.

A farm manager talks with one of his operators who is driving a forklift truck about how they can handle stressful situations.

Aims

This free online course will help you:

Understand how different personalities handle conflict in their own ways
Learn how to handle difficult conversations while at work, including dealing with abusive coworkers
Identify ways to find positive outcomes when faced with conflict in the work team

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This course includes resources and guidance from organisations, including:

Overview

A young farmer finds himself under scrutiny for interrupting a visiting expert.

In an ideal world, decisions at work would be easy, everyone would be on the same page and daily stressors would bring people together rather than pull them apart. But the reality is disagreements and conflict are sometimes inevitable.

Find out what you can do to ensure you and your team-mates work through conflict constructively and respectfully.

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